You make the decisions. Freia handles the work around care.
Prep, notes, reports, bookings, invoices and follow-up get done around every consult. What's left on your desk is what needs a doctor.
Request a walkthroughA clinician's desk piled with the day's paperwork: bookings, intake forms, invoices, pathology requests, check-ins and patient messages. Freia handles all of it, and three things stay on the desk because they need a doctor: ferritin results to sign, a cardiology referral to review, and a question outside the care plan.
Running every day at these clinics.
For every hour with a patient, there's another hour and a half around it.
That's the prep, the notes, the report and the care plan for each new patient, and it usually happens after the last patient leaves. It decides how many people you can see in a day. Here is Dr Reyes's Tuesday, drawn to scale.
4 new patients
Each one: a 60-minute consult and 90 minutes of work around it.And every month, an hour per patient of bookings, reminders, forms and recalls.
Each square is one hour of your front desk's month, for 100 patients. With Freia, your team handles only what Freia flags.
Times are averages across Freia clinics: 2.5 hours per new patient before Freia and 75 minutes with it, with the same 60-minute consult; 100 hours of team admin a month for 100 patients before, about 8 after. Dr Reyes and her patients are illustrative.
Grow revenue without growing headcount at the same rate.
Your clinicians could see 8 more new patients a week. At your fee, that's $3,600 a week, or $172,800 a year.
Capacity, not a forecast. It assumes the average times above in a 10-hour day and 48 working weeks, and that the extra appointments get booked.
You do the part that needs a doctor. Freia does the rest.
You see the patient. Freia prepares the information.
Results, history, wearables and what changed since last time, in one view before you walk in.
You make the decision. Freia handles the notes, reporting and next steps.
Drafted from the consult for you to review and sign.
You set the plan. Freia keeps it moving between visits.
Check-ins, reminders, rechecks and answers from your plan. Anything outside it comes back to you.
- BookingAstrid asked to move ThursdayMoved to Tue 28 Jul, 9:15 · Astrid confirmedDone
- Forms3 intake forms overdue2 returned and filed · 1 reminded againDone
- ReferralCardiology referral, Michael ChenDrafted · waiting for Dr Reyes to signTo Dr Reyes
- Billing6 consults to invoice6 invoices sentDone
- Follow-up12 six-week check-ins due12 sent · 9 repliedDone
- QuestionPriya: “Iron with coffee?”Answered from her plan · 1 other flagged to your teamDone
- Astrid asked to move ThursdayMoved to Tue 28 Jul, 9:15 · Astrid confirmed
- 3 intake forms overdue2 returned and filed · 1 reminded again
- Cardiology referral, M. ChenDrafted · waiting for Dr Reyes to sign
- 6 consults to invoice6 invoices sent
- 12 check-ins due12 sent · 9 replied
- Priya asked about her ironAnswered from her plan · 1 other flagged to your team
What changes, in their words.
“Freia lets us support more patients without adding the same admin load. Having everything in one place saves us time and makes it much easier to scale.”
“I enjoy being a doctor more because I can focus on the decisions that matter, instead of constantly thinking about the admin around them.”
“I finally feel like I have my health in one place. I can see my results, message my care team and actually understand what’s going on.”
Your patients get one place for their care.
Results with your note on them, their plan, messages with your team and what happens next. Continuous care, without continuous admin, and every answer comes from the plan you set.
- Week 0Report and care plan, signed by you, in their app.
- Week 3A check-in. They reply; Freia answers from the plan.
- Week 6Recheck bloods booked, prep notes sent.
- Week 8Results in, with your note, the day you sign them.
Ferritin is up to 70. Dr Reyes added a note for you.
Yes, keep taking the iron with breakfast.
You stay in charge.
Bounded to your planFreia works from the care plan you set. It doesn't diagnose or recommend treatment.
Clinical questions come to youAnything that needs judgement lands on your desk with the context attached.
Every thread visibleRead any conversation and step in at any point. Nothing unsupervised.
- Compliant with the Australian Privacy Act
- ISO 27001-aligned architecture and controls
- Penetration tested by a third-party security firm
- AES-256 encryption at rest and in transit
- Role-based access with full audit trails
- No patient data retained or used to train models
The questions clinicians ask us.
Short answers here. The long versions, on your own patient scenarios, in a walkthrough.Short answers here. The long versions in a walkthrough.
Every answer comes from the care plan you defined, not from general medical knowledge or the internet. If a patient asks something outside that boundary, Freia says so and flags it to your team with the context attached. You can read every thread and step in at any point.
No. Freia prepares, follows up and keeps everyone informed. Anything that needs clinical judgment is flagged to you right away, you decide, and your patient hears the moment you do. Every decision on the plan is made by a clinician.
We set you up with your pathology and imaging providers, and results flow in automatically from then on. Every result goes to a clinician for sign-off before it reaches the dashboard or the patient's app. Nothing lands in front of a patient unreviewed.
Yes, natively. Consult scribing, report writing, video consults and forms are built in, so notes, reports, calls and intake land on the same patient record without extra tools.
Yes. Freia can sit inside your existing app or portal rather than alongside it. The shape depends on your stack, so we co-design the integration with your team. We are building this with a clinic now.
Yes, absolutely. A practice management system records what happens. Freia also does the routine admin around it: bookings, forms, reminders, follow-ups and reports. With full EHR capability, it manages the patient record and the care journey end to end.
Clinics can be up and running on Freia within hours. The Freia team supports you with the initial data transfer every step of the way. Most clinics are fully onboarded within 2 to 4 weeks.
Health data is stored in Australia under the Australian Privacy Act, encrypted at rest and in transit, with role-based access and full audit trails. Sign-in runs on a bank-grade identity provider hosted in the US: think of it as the door to the house, while everything inside the house stays in Australia. Wearable data syncs through the wearable makers themselves, under their own storage. Patient data is never retained for or used to train models.
Yes. Freia can connect with leading wearables and health platforms, bringing relevant patient data into one place alongside their care plan, results and ongoing progress. This gives clinicians a more complete view of what is happening between visits, without patients needing to manually report everything.
Also works with Oura, Apple Health, Polar and Google Health Connect.
Charts and insights in Freia are created using data provided by Garmin devices.
Garmin, the Garmin logo and Garmin Connect are trademarks of Garmin Ltd. or its subsidiaries. Fitbit and Health Connect are trademarks of Google LLC. WHOOP is a trademark of WHOOP, Inc. Zwift is a trademark of Zwift, Inc. Oura is a trademark of Oura Health Oy. Apple Health is a trademark of Apple Inc. Polar is a trademark of Polar Electro Oy.
See it with your own patients.
We'll walk you through a day in your clinic with Freia, using the kind of patients you see, and run the numbers above on yours.
Photography on this page is placeholder art.